Business and Management Studies at BPP University
Imagine running Google Drive support like air traffic control — predicting demand, rerouting resources, landing a cost cut and 20% efficiency gain without turbulence. Then launching HSBC’s virtual assistant to trim wait times by 30%, and crafting digital services for a London charity that genuinely make life easier. That’s me: strategist, service designer, problem-solver — always asking, “How can this work better?” Certified in Google Analytics 4, Agile Project Management, and Digital Marketing, I combine technical fluency with business insight to deliver measurable impact. My career mission is to create inclusive, data-backed digital solutions that improve both experience and performance. Specialties: Digital Marketing Strategy | GA4 & Web Analytics | Service Design | Stakeholder Engagement
During my recent Digital Marketing bootcamp, I built a portfolio that included a business plan and detailed marketing strategies. To present my ideas effectively, I used Canva not just with existing templates, but by creating my own designs. I crafted unique slides and visuals to showcase both the…